Order & Payment Policy
Please follow the steps below as our suggestion for your orders
- Search for your products at our Product page (https://ponihair.com/products/)
- Select your final one and send its name with detailed description ( texture, length, color…) to our email email@example.com or call our Hotline +84 783 175 666. You can also contact our sales staffs directly via Whatsapp, Instagram by clicking on the Blue or Red button on the left side of your corner. We have different representatives speaking languages (English, French, Portuguese, Spanish and Russian)
- Confirm your final decision with us regarding types, description and quantity
- We will send out order confirmation with invoice for your reference
- Order will be processed and packed properly before sending to Logistics Providers.
Pricing and Currency Conversion
All prices quoted in US dollars.
We accept all major credit cards (Visa, MasterCard, American Express), Western Union, Money Gram or Bank Transfer.
International Transaction Fee
Poni Hair is a Vietnamese operated company based in Hanoi, Vietnam, with shipping facilities worldwide. If you are ordering outside of Vietnam, your credit card company or bank might charge you a fee of $1-$10 that might display as if it was charged by Poni Hair. This fee is not charged by Poni Hair as it is charged directly by your bank because you are purchasing something outside of your country of origin.